Sunday 13 July 2014

THE NIGERIAN HEALTH SECTOR; JUST BEFORE THE WATERLOO

Its been over two weeks now since the Nigerian Medical Association pulled her members away from work through out the country making a lot of the common Nigerians groan under the agony of seeing their loved ones suffer from illnesses without getting proper care and some even loosing precious lives in the process.

Much as many may feel that the worst has come, it is instructive that we take a critical look of the present predicament and understand that the worst is yet to come. Judging by the facts of the issues that has led to the present action of the NMA, it is clear to me that if urgent and decisive steps are not taken then the Nigerian Health sector is just about to meet its waterloo.

No doubt NMA and her doctors have received the worst bashing from the general public; which has been fueled by the support of the Union of the Joint health workers under the aegis of an amorphous body called JOHESU. This situation is so because people lack dept into the issues that has caused the present action of the doctors and of course the fact that they cannot phantom why the doctors would appear so callous as to abandon their patients.

If we must avoid impending doom it is imperative that we take a critical impartial analysis of the present issues, so that we can take decisive steps to avoid the worst coming to being. Rather than just always criticize the doctors for withdrawing services, it is better to first understand the issues dispassionately; next we can then query the decision of the doctors to have taken withdrawal of service as the option to pursue their agitation.

For all those who have good knowledge of the goings-on in the  health sector of Nigeria, it would be clear that whatever crisis we are witnessing now is a result of conflict that has long bedeviled the sector and has been brewing for over two decades ago.

Without prejudice to any of the disputing sides, i make bold to say that health service requires the collaborative efforts of various professionals and other allied workers whose only goal is to come to a positive outcome of patient care. Every part of this whole has its integral role that it plays and one part may not claim superiority over the others.

However, in any scenario where we have different people coming together to achieve a single goal, there must be direction and this direction must be provided by leadership. The problem in the Nigerian health sector is that leadership has been misconstrued as superiority and as noted earlier, this problem has been on for decades. I also make bold to say that both sides are guilty of this misnomer.

Much as we try to have a clear understanding of the distinction between leadership and superiority, we must however also have a clear mind as to who to Captain the ship. It is commonsensical that only one captain is needed to direct this Ship, and anything other than that leads to chaos; which is exactly what we must avoid.

It is also commonsensical that the best person to captain the ship is the most knowledgeable person about the entire process and without doubt that positions falls to the doctor. That the doctor is the one with the most knowledge of the patient is what the other health professionals find discordant to their ears and this has been the bane of the long standing conflict.  But no one gets annoyed or argue when the lawyer says that he is the only learned person. Why should this concept be a problem within the health sector.

The common man may however find it petty that such issues should be taken so seriously by the doctors and more so resulting in such serious action as withdrawal of services. I must however paint the full implication of the issues as it affects the medical profession and ultimately how it affects the care of the patients too.

What the other health workers are asking for is not just a name, but to use and be accorded what is due to the term consultant. Other than that they also believe that it is their right to also head the health team. (Using the term health team gives a clearer implication of this request.)

Let us all be clear that the term consultant may refer simply to an advisory role between a professional and its client. Within the hospital setting however this is not so. The term consultant refers to a specific role which describes a relationship between a patient and a physician who has completed his specialization in a particular part of medicine. It is a position of responsibility as well as authority.

The implication is that if a doctor does not become a specialist, irrespective of many years of practice or getting to the highest position in service, it still does not confer on him the title consultant. What do we then make of a Nurse or pharmacist who wants to attain the same status. It has been believed that because these other health workers now pursue postgraduate degrees up to attaining a PhD it is therefore expected that it is okay for them to receive such status. But pursuing an academic career is completely different from specialization. Even a medical doctor who decided to attain a PhD does not get the title consultant.

The implication of having other health workers attain the status and role of consultant is that it provides more than one captain to direct the ship. For instance the consultant pharmacist may believe that he is a specialist in the field of drugs and therefore may decide on what drug a patient may or may not be given. Every one else including nurses and laboratory scientist may decide on themselves what they want or do not want for the patient. There exist no other word for this other than chaos!!

How would a patient get well with conflicting orders? Indeed who would be ready to get on board a ship with more than one captain. Well I wouldn’t, even if the ride is for free. Let it be clear that the scenarios painted above are not just suppositions, they are realities that already exist even before the conferment of this title. The doctors have however been able to save the situations in the past by referring the other team members to their specific roles and responsibilities. Now that the title has been conferred on other health workers it has been impossible to get proper direction for patients’ care in places where this happened and patients have been at the receiving end of it all.

With respect to the issue of headship, a clear distinction must be made between the head of administration of a hospital and the Chief Operating Officer. The position of the head of administration of the hospital has been occupied by people other than medical doctors. The NMA has no issue with anyone with the requisite skills to occupy that position. But when it comes to the chief operation officer of the hospital; by whatever name it is called, Medical Director, CMD, CEO of CFO, that position we maintain should be headed by a Medical doctor.

This is a position of high responsibility and one in which the officer has to make judgment call that is not based on just administrative matters but that is based on the clinical responsibility of the hospital. We must have at the back of us our minds that the goal of the hospital is patient centered. It is ONLY (note emphasis) the doctor that has the COMPLETE knowledge of the patient and can take most responsibility regarding patient care. It is therefore a desideratum that the doctor only can occupy this position in other to deliver on the expected goal of the hospital and health systems.

One cannot but be puzzled and amazed at the rate at which other health workers have jostled for the top post. These are people who are indeed very protective of their position and roles. Would the pharmacist allow the pharmacy department to he headed by a pharmacy technician? Would the laboratory scientist prefer to take instruction form the technicians? We know the answer to these questions. I also know as a matter of fact that there is a law in this country that bars non radiographers from using radiological equipments even the technician within that department is not allowed.

It is dismal that while these group of health officials are highly  engaged in professional territorial protection, they are also agitating for the job, authority and responsibility of the doctor. This and the chaos that may arise from it is what the doctors are protecting for engaging in the current industrial action.

Haven understood the basis of the industrial disharmony one must still ponder why the option of withdrawal of services has been taken by the doctors; especially when the grave consequences are well known.

In any reasonable society doctors are not to be allowed to go on strike under whatever condition. The onus however is not left to the doctors alone but also to the government and the general public. We must remember that the doctors are also a part of the society and become subjected to the same factors affecting everyone. The physician oath indeed recognizes this fact and provides that a physician should be well treated by the society as long as he plays the role of dedicating his time to patients care.

While one cannot take away the option of the doctors to agitating for their well being amongst other things, it is a terrible thing for doctors to withdraw services especially in a large scale. I believe that other methods must be available for the NMA to pursue its demands. We know that dialogue do fail but even when pushed to the wall the option of strike is very grave.

The organized labor NLC, TUC, etc and civil society groups should rather come to the aid of the doctors and serve as pressure groups to pursue the clear demands and aspirations of the doctors. But what would you have NMA do when those who we believe are supposed to be the intercessors are the ones who actually worked against the NMA.

As a matter of fact, while JOHESU had gone on strike a couple of times over this issue in the last one year, NMA has averted the same course by postponing an industrial action at least four times last year alone. NMA had continued to embrace the part of dialogue to pursue its demands. The game changer was the point when the Nigerian Labour Congress teamed up with the other health workers and threatened the federal government to sign the agreement with JOHESU even without prior fair hearing from NMA.

With the Federal government haven signed an agreement with JOHESU which is the complete reverse of the understanding with the doctors, NMA is left with no other choice than to take her destiny into her own hands. This is the reason for the current action of NMA and I sincerely await a dispassionate suggestion as to what other methods NMA could have adopted. The ultimatum given to the Federal government was a public document which was put on the pages of the news paper, Nigerians; including the civil society group did not deem it wise to intercede during that time frame and we all allowed the NMA to proceed on the withdrawal of services.

We all have a blame in this. The NLC, TUC and civil society groups have failed the country. We do not just claim to be a sane society without living up to such responsibilities. Up till today members of the civil society groups have not deem it fit to come into this present imbroglio.

As noted earlier, worse times are coming. How do we expect to achieve the team spirit with so much passion and acrimony. This is only a forbearer to unending disharmony. There is no team that can deliver without harmony, and there is no way the health sector can deliver on its goals without a team spirit. We must not wait to get to the end of the line. We must all act fast and decisively to forestall this grave consequence.

In other to move forward, the government must first find a way for the NMA to suspend its industrial action. One way is to ask that the whole team return to status quo ante. It is clear that only in settled waters do things mirror themselves, undistorted. Only in settled waters can we find a lasting solution to the problem at hand. No half measures.

The NMA as the rightful leader of the health sector must understand what leadership truly confers. It is a responsibility not only to the doctors but to everyone within the health sector. This is a role NMA has not truly delivered over the years. Only when the NMA assume this rightful responsibility can the other members of the team be ready to follow her leadership.

NMA and other health workers must come to a round table with a no winner no vanquish spirit. Together they can plot a future for the health system of this country. A future that cater for the needs and responsibilities of every member of the team, a future that is patient centered, geared towards improving quality in health care and elevation of the various professionals and allied groups within the health workforce.

This is the only dream that is truly positive. The only vision that can be pursued and lead to a positive future. Lets all swallow our pride and act wisely. Posterity be our judge.



  




24 comments:

  1. This is expository and insightful. I didn't have a grasp of the issues until I read this. The NMA should put out its position more accurately in the media. Something needs to be done - urgently!

    Sina Fadipe

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    1. I cannot agree with you more. There is a need for NMA to engage the public in better understanding of the issues and clear the air on the sentiments being currently paraded.

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  2. This piece is nothing but contradiction of what NMA stands for in practice! It will only make a good academic treatise

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  3. A master piece.
    Unfortunately things have gotten real bad. The umpires (TUC, NLC and the so called civil and human rights activists) have already accepted money, taken sides and are bias. The government is too lilly livered to take a bold step to redeem our health institutions. Only God knows where we are heading to.

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  5. Paramedics are quick to refer to what obtains in the world, the value of post-graduate degrees. Well, with regards to what obtains in the world- that is an ongoing debate-it depends on which part of the world one refers to. There are several factors to look at before adopting any such system. What is the impact of this degrees. Besides, it's not about recognition of this degrees, it's about the title one chooses to address the degree-holders by as well as their job description.
    What has been approved is a concept, a failing of the Nigerian system which leaves several issues to interpretation. what needs to be approved is a structure, so degrees may be recognised without a clash of duties.
    This issues have always been contentious, a harmonising committee was already in placed headed by Yayale Ahmed. What needed to be done by any well-meaning arbiter was to wait for the outcome of this harmonisation committee and approval of a consensus position on a table at which all faction of the health sector are in attendance and are a party too.

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  6. I read it immediately u posted it and what I saw was half truth. A product of inadequate research or intentional propaganda of the doctors to gain public sympathy.

    Who doesn't know that the doctor is the leader in a clinical team?
    The world is moving Dr Tq, the traditional roles of professional are fast evolving and the earlier we recognise this, the better.
    I have worked with some consultants(doctors) and we have been able to know that with professional collaboration, many lives will be saved.
    My little research showed that people who go to general hospitals with diabetes will eventually come down with hypertension and later CVA.
    This could have been prevented with better collaboration. We give them drugs that take care of their present to destroy their future. Nobody to question us because the patients do not know.

    Just to let you know. Nobody becomes pharmacy consultant by numbers of years. There is a four year residency program for that and the criteria for enrolling is five years post-internship working experience.

    EXPECT TO READ MY TAKE IN THIS ISSUE LATER THIS WEEK.

    I BELIEVE THE NMA SHOULD HAVE FIGHT FOR THE WHOLE HEALTH TEAM,
    THE NMA SHOULD HAVE MADE THOROUGH RESEARCH ABOUT STANDARD GLOBAL PRACTICES.
    THE NMA SHOULD HAVE AGITATED THAT WE ADAPT AND ADOPT SUCH.
    BEING THE LEADER OF THE TEAM SHOULDN'T YOU BE FIGHTING FOR THE TEAM?

    Later. ..

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    1. You echoed a third of what I said in my right up yet at the end you disagree with me. It's very difficult to be dispassionate I agree, that that is a desideratum to way forward in this matter.

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  7. I have read and tried to understand many posts and articles that appear to be written by paramedics. They all have something in common. There seem to be a high level of ignorance in research skills and analysis, inability put pieces of information together to reach an end-point or an intentional aversion to the truth. This post is in response to some comments above in this page especially one(s) containing links to consultants in para-medical fields like pharmacy. The existence of the title consultant pharmacist and others like consultant nurse is not in doubt, but the description is what some of these affected person do not understand, fail to understand or refuse to understand because of some unclear "complex" reasons. The link above featuring consultant pharmacy would have educated the author of the comment on the job description of the title, and as it differs from what paramedics in Nigeria, due to poorly perceived and unwelcome reasons, are clamoring for. Is our literacy level in this country that bad? I don't believe so. I believe that there is a clear intention to cause havoc and should be decisively dealt with.

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    1. For your information, you re a novice too. Pharmacy is not a paramedic. Go and find the meaning of paramedic and rewrite ur comment.

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    2. For your information, you re a novice too. Pharmacy is not a paramedic. Go and find the meaning of paramedic and rewrite ur comment.

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  8. my question is, who is a paramedic? i ve worked as an accountant in both state and federal hospitals. other questions that doctors in the hux should also answer are.
    why did doctors refuse Dora from being the minister of health.
    why did the minister, a doctor nominate a fellow doctor to be the DG of NAFDAC and not a pharmacist.
    why is it that non pharmacists take the post of NDLEA DG.
    why would a doctor in same number of yrs in service earn close to times10 what other health professional earns.
    why would a lodge/canteen in a hospital built by govt be converted to doctors(only) lodge.
    why would NMA oppose whatever JOHESU ask from govt.
    why do doctors go to work with lab kits to run test and pocket the cash just to mention afew.
    to be frank these are few wickedness of doctors to their fellow health workers JUST BECAUSSE THE CEASE AND POCKET ALL HEALTH POLICAL POSTS RIGHT FROM MINISTER THROUGH COMMISSIONER TO CMD. they know their evil deeds all this while. GOVT should overlook them and give others the right to see and diagnose patients if the refuse to go back and better still do same whenever the go on baseless strike. the pharmacist is far more important in the hospital than doctors. that they run private manufacturing companies or importation does not mean doctors are more important. the only aspect of doctors that is meaninfull is surgeons so they should pack well. prescribing can be done by chemist people how much professionals. if you make a doctor minister of education he takes cheerfully while his colleagues congratulate him. as long as i am concerned other health workers and non health workers have suffered in their hands of oppression, suppression, selfishness, wickedness..this is just a few points i observed out of millions both those in secret and open. doctors make noise because more than 98% of them are fed by our oil money. nurse, med lab scientist can be minister, commissioner or cmd. health system must be transparent through this means outside that NMA and JOHESU should run independent govt. these people are devilish and satanic.

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  9. The write up is highly. biased and nonsensical.. it does not depict the reality of the bond of contentment .. please dig further..

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  10. As far as NMA is concerned in Nigeria, a physician is a Pharmacist, a Medical Laboratory Scientist, a Physiotherapist, an Imaging Scientist, a Nurse, an Engineer, an Accountant, an Administrator, An Executive Secretary, a Plumber, an Electrician, a Nutritionist, a Cook, a Computer Scientist, a Cleaner etc, a Consultant (the only one). This is why they must have 4 CMAC....Reason, because he has 'global training'. Tell us where such subsists anywhere in the world. In practical terms, this is the mess in Nigerian hospitals. The Nigerian media is awash with the boast of NMA that it can do the job of others in what she calls Crossover services. Which sane society condones these excesses?

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    1. The health care system is in dire need of collaboration and it is only by aspiring to be the best in ur profession can such collaboration be meaningful. I still give the leadership of the health team to the physicians but that does not make them leaders of the individual segment that make up the health team. The consultant in these professions will provide leadership guide to younger ones in their own proffessional team.

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    2. The health care system is in dire need of collaboration and it is only by aspiring to be the best in ur profession can such collaboration be meaningful. I still give the leadership of the health team to the physicians but that does not make them leaders of the individual segment that make up the health team. The consultant in these professions will provide leadership guide to younger ones in their own proffessional team.

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  11. This author is misinformed...
    1) A Pharmacist will become a consultant not by obtaining MSc/PhD but by attending WAPCP (It's located on the same building as your WACP in Yaba. this type in Sheffield Teaching hosp is interesting http://www.sth.nhs.uk/services/a-z-of-services?id=137&page=42

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  12. 2) I find this also very interesting; that the Surgeon General of the US Army is a Registered Nurse! http://www.army.mil/article/70556
    Nigerian Doctors wouldn't fathom that.

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  13. The most appalling of the Medical Doctors’ demand remain that which bothers around Consultant Pharmacy. I’m an Industrial Pharmacist and have nothing to gain but it is just unbelievable that some struggles are no longer for better health service delivery but some form of superiority complex and insecurities
    Why is it difficult for Doctors to see Consultant Pharmacy as a way to develop expertise in Specialist Pharmaceutical Care delivery and not just a struggle on who ‘owns’ the patients?

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  14. As far as I'm concerned, this piece is very articulate and on point. The strike is unfortunate, but it is what it is. As a doctor myself, I have witnessed allied health professional, believing themselves to be more knowledgeable than myself, seriously harm patients. Then when they mucked up things badly, they come calling for the doctor. Or is it the unwarranted insults and abuses over the span of my career? With all due respect, every health professional should know his place and stick to it. If you want better, go back to school.
    My second point is that your link describes as system that is foreign, indeed American. If you look closely, most of everything we have is modelled in the British style, not American. So, I don't really see the parallel you are trying to draw. In any case, even in the American healthcare system, you don't see allied health professionals battling for supremacy with physicians.
    Third point, even the description of "consultant pharmacist" given in your link describes situations of healthcare which Nigeria has not fully or not at all developed, and specifically describes elder care or care for 65s and over. That is not what JOHESU is demanding.
    Being a doctor is a mighty, mighty responsibilty. If we take your American situation and apply the entire situation to Nigeria including the liability lawsuits, I promise you, as is the case in the US, no allied health professionals would never want to be in doctors' shoes, because at the end of the day, the buck stops at our table.
    JOHESU thinks that it is about doctors egos. Not at all. Doctors just have the knowledge that other allied health workers don't have to make correct patient decisions.
    And I agree with you, no tussle between health workers, should amount to a death sentence for the populace. But your comments, in spite of this piece, still shows animosity towards doctors. Keep an open mind and read the piece again.

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  15. http://en.m.wikipedia.org/wiki/Boris_Lushniak

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  16. The situation in the army is a different ball game entirely even here in Nigeria. The leadership of the army is by rank and not by professional qualification. However to become the surgeon general of the United States you have to me a medical doctor. http://www.ehow.com/list_6597389_qualifications-surgeon-general.html#page=1
    Only one surgeon general existed in the United states Richard Carmona who is a nurse but did not become the surgeon general by being a nurse; he is a medical doctor. I hope when it becomes operational in Nigeria, the pharmacist won't be asking to be surgeon general.

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  17. Dr. Majoo...
    Firstly, i must salute your oratory,your history taking, and examination of this issue, your clinical spot diagnosis, your excellent dissection skills, applied to this issue, and your plan for management.
    For the perceptive unbiased mind, there really isnt anything to add to this. I beg you, read it again, and pair it with the experiences youve had in nigerian hospitals. Shikena.
    Theres no point to be made by adressing the juvenile ramblings and infantile verbigerations of certain earlier commenters on this article. Their train of thought and obviously flawed logic in debate, give them off as being unable to comprehend these subtle but pertinent issues bordering on life and death for some.
    Deliberate and maliciously construed half truths and overdosed on speculations, commotions and magic potions. delusions of grandeur as a symptom of their malaise.
    And for those who, due to selective temporary amnesia, choose to remain blinded to these facts and issues, let your consciences be the judge. The lives being lost are due to the fact that you have made the hospitals hostile for the doctors, and we cant function in such environment. You have claimed ownership of the hospitals and we have taken the gentlemanly but firm step out of the doors to let things simmer down. God and our consciences shall judge us.
    And for the public, who may not still fully understand the subtleties of the issue, and the erroneouly castigated medical doctors stance, just call uour doctor and ask him to explain yo you more.
    Sometimes, the bitter pill is the best cure, sometimes the knife takes the tumor out. Harsh decisions we make daily, for the best interests of our patients whom we have sworn an oath to protect. at this time, from our helpers and associates in the hospital. After all, if you still need the hospital support staff, they are still working now... they would attend to you with their services they are competent at. But if you need the doctors services, convince these people, appeal to their consciences. Maybe they would listen to you, and revert to status quo ante, and let the doctors come back to the hospital, our home, where we plan on working harmoniously with them, everybody playing their positions and knowing their roles. We cant have 10 people on a football team playing no9 position. Neither can you have 2 captains on a ship, or a pharmacy, nurse and scientist consultant for 1 patient. Forget the lies, it is not in your interest.
    Theres really nothing more to say.
    Muf

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